All GenZ Technologies products are software and online services. We do not sell or ship physical goods, so there are no shipping charges or delivery addresses.
How you receive what you buy
- Subscriptions and plans: available in your account as soon as payment is confirmed, usually within minutes.
- Downloads, credits and API keys: shown in your account and sent by email straight after payment.
- Booked sessions with a provider (for example live tutors): delivered online at the agreed time through the meeting link shared in the product after payment.
If you have paid but cannot access what you bought within 24 hours, email connect@genzers.tech and we will fix it or refund you under our refund policy.